0. Bookaia Baby is provided by Bookaia Group AB, Org number 556950-0100.
Information and images on the website and applications are owned by the company or partner and may not be copied without permission.
1. Order Acceptance
Orders are accepted and processed only under the following conditions. Using Bookaias programs the customer accepts these conditions. To order place an order you must be 18 years old. Once the order has been processed the file provided by the customer will be saved for six months on Bookaias servers. This is done to make it possible for customers to order more copies of the album at a later date. A month before the files are deleted, we contact the customer an extra time to ensure that we agree.
The customer is fully responsible for the contents of the file. Bookaia takes no responsibility for the contents of the file. Bookaia assumes that the customer holds the copyright for the file. Customer is solely responsible for the consequences of unauthorized use of the protected data. The customer must also strictly follow the legal requirements of the country of Sweden when the order is placed and when the printed material distributed.
Bookaia accepts no liability and responsibility for damage to or loss of files. Bookaia explicitly states that the quality of printing in photo books ordered never can exceed what would be expected based on what the customer can view on the computer, tablet or phone screen when Bookaias services is used. Bookaias liability is limited to manufacturing defects during printing.
All orders will be manufactured within two working days and then delivered within 5 working days worldwide with UPS. From when the order has been received it will take no longer than 7 working days. If delivery cannot be guaranteed within the time promised Bookaia would contact the customer.
In some remote areas it can take up to 48 hours longer. During holidays, delivery time may differ from the ordinary but we notify the customer immediately. Bookaia is entitled to split up deliveries when necessary.
5. Warranty and Reclaim rights
All claims, to the extent they relate to a significant deviation, must be received within two weeks after delivery of customer orders. Regarding reclaim rights you have the right to reclaim a product within 3 years from the date of purchase. With valid complaints the compensation is limited to that the order will be manufactured again. Note that you have to inform Bookaia before your return is made.
Payment is accepted by Visa, MasterCard and Maestro.
All transactions can be verified with SSL via 3D-Secure.
7. Returns policy
The customer has the right to cancel the purchase within 14 days after receiving the goods in accordance with the Swedish “Distance and Sales Act”. It assumes that the product and product packaging is unused and not destroyed or damaged. The customer pays for return shipping when invoking the order. reclamation 3 years
Note! Return policy does not apply to custom made personalized printed material with your digital images without any special reason, as in the case of a service to be made according to your own specifications and individual preferences, which you previously examined and approved before printing. Returning an order must be returned unused in original packaging. We follow the Swedish “Consumer Complaints Board's recommendations” in any dispute.
All prices include VAT in Euro, USD, GBP and SEK. After the customer confirmed an order, prices can only be changed by circumstances that Bookaia cannot control, for example, changing commodity prices, currency change or amended VAT. In the cart you can see the total price including all taxes, such as VAT, shipping and payment. Shipping and postage costs are included and presented separately on your receipt.
10.1 Force Majeure
Force Majeure such as war, extensive labor dispute, blockade, fire, environmental disaster, serious contagion or other extent that a party has no control over which prevents a party from fulfilling its obligations and releasing a party from it. Such exemption applies, provided that the activities cannot be carried out under these conditions. The counterparty shall be immediately informed of circumstances that may apply this provision
10.2 Changes to Contract Terms
After the customer has completed a purchase, the Bookaia is not entitled to change the terms of the current purchase unless otherwise agreed.
10.3 Disputes & laws
Swedish law shall apply to all purchases under these terms and conditions. Dispute of purchase under these terms and conditions shall be exclusively investigated by the Swedish General Court.